Your Questions, Answered
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We currently offer dog daycare, boarding, and board and train. We are fully licensed in Massachusetts via the town of Saugus. We have been inspected and comply with all facets of Ollie’s law; ensuring your pup will be safe and well cared-for with us.
Please note that boarding is only available to existing daycare clients. We require your dog to attend daycare at least twice a month prior to boarding. This allows us to remain in a position to understand your dog’s behavioral needs, and ensure that they will be able to safely board with us.
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We are owned and managed by multi-credentialed dog trainers who only use reinforcement-based methods backed by science. We will never intentionally hurt or scare your dog in the name of play management or training. We offer a far lower human:dog ratio than the standard daycare model, and we implement both play and structure throughout the day.
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Veterinary Requirements: Your dog must be current and up to date on the following vaccinations: Rabies, Distemper, and Kennel Cough. We also require a negative fecal test prior to attendance, and yearly after that. You will need to provide the vaccination and fecal exam records from your veterinarian. Please note that the records must show expiration dates for all vaccines. Your dog must have the physical rabies tag attached to their collar while at The Bark Lab per MA state law.
Town Licensure: Your dog must be licensed and registered in your town or city, and you will need to provide a copy of the town license. Per MA state law, your dog must have the physical license tag attached to their collar while at The Bark Lab.
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Unfortunately, we cannot allow you to tour our facility in-person, but we post and provide plenty of pictures and virtual tours of our facility so that you can see where your dog will be staying and playing. This is for the safety of all our dogs - strangers walking through the space can be disruptive and worrisome for many of our guests. If you have a question or want to see a photo or video of our facility - please ask! We are an open book.
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Daycare: Our hours are from 6:30AM - 7PM, Monday - Friday.
Boarding: We are here 7 days a week.
Daycare Drop off: 6:30 - 9:00 AM
Half-day Daycare Pickup: 12 - 1PM
Full-day Daycare Pickup: 4-7PM
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If you have extenuating circumstances and need daycare on the weekend, please reach out to us directly. In many cases we will be able to work with you and accommodate these requests. However, this is not guaranteed and is based on space and staffing availability.
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The initial daycare evaluation is $30. Subsequently, half-day daycare is $45 and full-day daycare is $63. We also have bundles of 5 and 10 daycare days for full-day attendees that are discounted at 5% and 10%, respectively. Boarding is $150/calendar day with a 50% surcharge on holidays.
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If you are running late or need to pick up your dog later than 7PM for any reason, please reach out to us in advance. A $25 late fee will be applied for pickup after 7PM with no advanced notice. This fee will also be applied to your bill in cases of repeated late pickups.
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We understand that veterinary science around spaying/neutering is evolving, especially for large-breed dogs, and we aim to make daycare as accessible as responsibly possible. As such, while we do allow intact dogs to attend daycare on a case-by-case basis, we never allow intact males and females to attend on the same day. Priority is given to the first reservation, and if you try to make a reservation for an intact dog of the other sex, you will be placed on a waitlist. Female dogs in heat are never allowed at daycare and require veterinary clearance to return.
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Getting started is simple. Reach out through our contact form or schedule a call—we’ll walk you through the next steps and answer any questions along the way.
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You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.
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Collaborative, honest, and straightforward. We will never prioritize profit over the wellbeing of a dog, and we will always communicate honestly with you about your dog’s behavior and experiences while in our care.
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Yes, reservations are required for all daycare and boarding stays. Reservations can be made through our software, Paw Partner.